QUESTIONS AND ANSWERS

What materials can you print on?

Our digital, inkjet printers are capable of producing stunning images on a wide variety of materials, including all types of vinyl, canvas, flag cloth, mylar, window film, paper, carpet, and various natural and synthetic fabrics. We are constantly adding materials to our inventory, so if you have a specific request, please let us know.

Do you offer a selection of print qualities?

Yes and No. All of our printers are state-of-the-art and produce excellent output for the type of tasks they are designed for. However, some jobs do demand higher resolution than others, so we offer 70 and 150 dpi for grand format, outdoor applications, and 330 and 660 dpi for more demanding jobs.

How large can you print?

Just about any size you want. We can print up to 80” wide without any seams, at any resolution, and at almost any length. Beyond 80”, we will seam your print, thus enablings the completion of virtually any sized project.

What determines the price of a job?

Many variables factor into the price, including the material used, the size and quantities of each piece, the creative work required, and the finishing required. One thing that does not affect price is the number of colors.

What type of files do you need to print my job?

We can accept almost all popular graphics files, including Photoshop, Illustrator, Freehand, eps files, tiff’s, high-resolution pdf’s, and Quarkexpress. See ART DEPARTMENT page.

How should I build the digital art file for best results?

Please go to ART DEPARTMENT page.

How do I get my art file to you for printing?

The easiest way is through the SEND ARTWORK page on this website. No password or special software is needed, and large files can be transferred. If you prefer, you may also send us your art on a cd or dvd. Files smaller than 10 MB can also be e-mailed to art@citygraphicsjamaica.com.

What is the best way to ensure I get the colors I want?

The best way is to either provide us a proof or swatch of the color(s) you want, or provide us the pms colors from a pms chart (pms is Pantone Matching System).

Can you provide me a proof before printing?

If requested, we are happy to provide an e-mail proof without charge, which is very helpful in confirming the layout and content, but is not effective for color matching, since all monitors (and printers) are a little different. Hardcopy proofs on the actual selected material can also be provided, but there may be a charge involved.

What is your turnaround time?

Our goal is to have your print completed within 36 hours from receiving the order (or proof approval if applicable). Sign fabrication takes a little longer, but once the job has been approved, our goal is to complete all signs in 5 working days. We will let you know immediately if we don’t feel we will be able to meet this goal.

Can you create the artwork for me?

Although we do not consider ourselves in the creative business, we have graphic artists on staff who can design and build artwork for a reasonable charge.

What if I need to make a small change to a digital file, such as changing a date or a directional?

We are happy to make simple changes such as these for no charge if you have provided us a digital file already.

What other charges are there?

We do not nickel and dime our customers with a la carte pricing – the pricing we provide you will be for the whole project, including pre-press, an electronic proof, any minor revisions, color matching, and finishing.

Why Use Outdoor Advertising?

Ten Reasons to use Outdoor Advertising
Sight... Nothing beats the bold, beautiful images possible today whether your ad is printed on paper or vinyl using computer printing processes.

Sound... Didn't know billboards could talk back?
Tie your message to a toll free cellular number or ask your audience to tune into a low band radio frequency
for more information on the ad displayed.

Motion... Things are happening up there: moving parts, eye-catching devices, video projection.

Editorial Environment... In outdoor, the medium IS the message...encased in beautiful framework, wherever you want it to be.

Eyeballs... You can't beat outdoor for sheer audience size: run as little as a 50 showing and get market penetration that beats the Super Bowl!

Efficiency... Outdoor has always been a best buy and each Clear Channel

Outdoor market will be happy to supply individual media comparisons.

Effectiveness... We have many success stories that have documented results.

You can find them on our site listed under case studies.

Adaptability... The explosion of out of home media in the last 10 years means there's a customized solution to any advertiser need: size-wise, location-wise.

Speed... New technologies have enabled faster production processes and quicker posting schedules.

Ease of Access... And when you're ready, the planning, buying and tracking of your campaign is easier than ever.